• Sales & Discounts

    YEAR-END SALE  Save an additional 10%

    It has been a very stressful year and we all need break.

    Earlier this year we lowered our prices to reflect our 15% OFF sale price all year round that plus our 10% Pay-by-Check discount made every day is sale day (See below).  But we're going to make an exception and end the year with a SALE.  We hope this will help to relieve the stress just a little.

     

    • Sale Starts - Nov 19   Sale End - Dec. 31
    • Use Coupon Code - YE2016 at checkout

     

    • Sale terms and conditions - Discount applies to all products except slipcovers using closeout fabrics, cushion / pillow only orders and slipcover patterns. Discount cannot be applied to an order placed without the sale code or orders placed before or after the sale dates. Discount will be voided if deposit is not paid within 5 days of the order date.
    • Discount is over and above our 10% Pay by Check discount.

     

    • IMPORTANT DELIVERY INFORMATION - Orders placed after November 18 will not be shipped until 2017.  Please see Delivery & Terms below for delivery schedule and ordering cut off dates.

     

    Every Day is Sale Day

    We don't have sales.  We just give you the best price every day, so every day is sale day

     

    Every Day Discounts

    10% Pay-by-Check  Discount-

    SAVE up to 10% on your order, excluding shipping & handling, when you pay your deposit and balance by check.  See Terms of Sale for details.

     

    FREE SHIPPING COUPON CODE

    Order fabric swatches before you order and we'll send you a free shipping coupon code for your slipcover order.

     

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  • Delivery

     

    Creating a custom fit slipcover takes time.  See below for more information on the production process.

     

    The chart below shows the cut off dates and estimated ship week.

    ESTIMATED SHIP DATE   -   CUT OFF DATE    -     STATUS

     

    End of Aug                July 14, 2017                    CLOSED

     

    End of Sept              Aug 18, 2017

     

    End of Oct                Sept 15, 2017

     

    ESTIMATED SHIP - This is the week when we estimate your slipcover will ship.  You should also add 5 - 7 days for transit time.  This is an estimated ship date which is subject to factors due to changes beyond our control.  We will make every effort to notify you of any changes to the schedule.

     

    CUT OFF DATE - This is the date by which you should have placed your order, provided all photos and measurements and templates required for your custom pattern as well as paid your deposit and balance payment.  CLOSED - Orders are no longer being accepted for this delivery date.

    Production Process

    Unlike ready-made slipcovers, real custom slipcovers take time to make - but the difference is worth waiting for. From start to finish, your slipcover order will go through five different steps to ensure that you receive the custom fit you expect and the quality product you deserve.

     

    The chart above shows when production is estimated to be completed if your order has been placed, photos and measurements received and patterning completed by the end of 1st Phase Production. For 2nd Phase Production allow 5 - 6 weeks and 5-7 business days for time in transit.

     

    o 1st Phase of Production - During the 1st phase of production the custom slipcover is designed and a pattern created based on the photos and measurements you supply. The amount of time required to complete this part of production is contingent on how quickly you provide the information that the pattern makers need. The information is then carefully reviewed to make sure it is complete and correct before the final pattern is completed. For detailed information about how we make our custom slipcovers please see - What Makes a Custom Slipcover Special.

     

    o 2nd Phase of Production - When your pattern has been completed, your order will go on to the 2nd phase of production. During the 2nd phase of production, the slipcover will be built based on the custom pattern that was created for your order. Depending on the time of the year, there may be a wait list to go in the 2nd phase of production. The wait time depends on the number, size and complexity of the orders ahead of yours. Please keep in mind that orders are prioritized by the date the patterning is completed, NOT on the date the order was placed.

     

    After your slipcover is completed, it is thoroughly inspected. If a manufacturing error is found, it will be sent back to be corrected. When your order passes final inspection, it is ready to be packaged and shipped.

     

    Worth the Wait

     

    Each order is unique, hand-crafted and given individual attention to ensure quality construction.  Due to the high demand for our slipcovers and our very attractive pricing, we are working on several hundred orders at a time. However, we will not compromise the quality of our product in order to satisfy impatient customers. If you are not prepared to wait, we recommend that you order your slipcover from another vendor. Remember that perfection can not be rushed and is worth the wait.

     

    Customer Comments

    "I got em. They are wonderful. . . It was well worth waiting for. " Patty G., Georgetown, TX

     

    "I can honestly say it has been a long wait, but the quality was worth it. The slip covers are lovely ... " Fred & Mary D., Pascagoula, MS

     

    "Owe you a huge apology...slipcover did arrive on Christmas Eve...came home at 11pm from party and found the slipcover at the front door. Ran inside with it and put it on the chaise...fits perfect, looks perfect, made beautifully. Worth the wait and time it took for me to get this. Made my Christmas even better then it already was. Back on my  meds and feeling better. Thank you and I apologize again for freaking out on you." Amy D., Tom's River, NJ

     

    "I just wanted to tell you that the slipcovers for my chair and ottoman are just fantastic. I love them and they fit perfectly and they look beautiful. I am so impressed by the workmanship. I want to thank you for keeping me completely informed and up-to-date as to the progress of my order. I never worried or had any doubt that the slipcovers would be completed as promised. I know that there have been a number of complaints about your company. I can only say that as far as I am concerned the complaints are baseless and unwarranted from my experience. You have been nothing but communicative and customer service oriented. The result is a beautiful product! I am happy to write a review for you, or you are welcome to use any part of this one in your advertisements or website. I will recommend you highly. I am a very satisfied customer!" Marcy W., Chicago, IL

  • Terms of Sale

    Now there's no reason to wait. Slipcovers from Needle & Shears have always been a fantastic value. Now we've made them even more affordable than ever!  Choose from a variety of payment options and save!

     

    • 10% Pay-by-Check discount
    • 50% Deposit to place order
    • 90 days to pay balance

     

    10% Pay-by-Check Discount - The Pay-by-Check discount is automatically applied to your order at checkout and is reflected in the total.

     

    o Payment Option 1 - Pay your deposit and balance with a check and save 10 percent on your entire order, excluding shipping.

     

    o Payment Option 2 – Pay your deposit with a check and balance with a credit card. A fee equaling 10% of the balance payment will be added to your balance   payment.

     

    50/50 Payment Terms

    You pay  only a 50% deposit of the total amount of your order, excluding shipping & handling, when you place your order for the slipcover of your dreams. Pay the balance in 90 days or when it's scheduled to go into the final phase of production. Deposits must be paid by check.

     

    IMPORTANT DETAILS - 50% Non-refundable deposit must be paid by check within 5 business days of placing your order. These payment options do not apply to fabric swatches.

     

    Now there's no reason to wait. If you would like to find out exactly how much you can save on your order, just call us.

  • Warranty & Return Policy

    Warranty

    We take pride in our product and workmanship. Our ultimate goal is to deliver a product that you will be proud to have in your home. If the slipcover does not fit correctly due to a manufacturing defect, we will make modifications to correct the fit at no additional charge. If your custom made slipcover requires modification because the measurements submitted were incorrect, we will charge you only for the labor and materials required to make the corrections. Please see pricing schedule below:

     

    o Labor $40 per hour

    o Materials used based on retail cost of fabric & materials

    o Shipping cost to be paid by the customer

     

    Please Note -  Defects must be reported within 15 days of shipment.  Washing items within the warranty period prior to reporting the defect will void your warranty.  Please note: Our warranty covers workmanship and fabric flaws only. The warranty does not cover damage after receipt of the slipcover.

     

    Return Policy

    Custom products from Needle & Shears are all made to order. Because they are custom made to your specifications, they cannot be returned for any reason except warranty repair, see above.

     

    Cancellation

    Orders canceled after the first phase of production has begun will forfeit their deposit. The first phase of production starts when we receive photos of your furniture.  Orders canceled prior to submitting photos will be charged  a processing fee of 5% of deposit amount .

     

    Failure to Meet Terms of Sale

    You have 90 days from date of the order to provide photos, measurements, which are required for the patterning of your custom slipcover, and balance payment. Failure to provide this required information within 90 days from date of order, will result in the forfeiture of your deposit.

     

     

Questions?

Contact us

Toll free call

877 325-5154

9 AM - 5 PM PST

Monday - Friday